Welcome to AusPhil Outsourcing we are an Australian owned & operated offshore BPO and inbound & outbound outsourcing contact centre based in the Philippines.
We offer cost effective call centre services for all your outsourcing needs, including inbound customer service & sales, outbound lead generation and appointment setting and back office solutions, all run by an experienced Australian management team.
The Philippines is now the No 1 destination in the world for BPO and contact centre outsourcing due to the fact that the Philippines has a 94% literacy rate and most Filipinos have excellent written and oral English skills. These employees have the drive to be successful and when combined with much cheaper labour costs than in Australia, the Philippines is your only choice for offshore outsourcing for telemarketing, business process outsourcing and inbound sales & customer service.
Qualified Employees Work at Our Australian Managed Call Centre
In the Philippines, call centre companies are some of the best places to work and a call centre position is highly sought after. All of our staff are university and college educated, with a minimum of 2 years call centre experience. Why pay such high costs in Australia when you can employ highly qualified staff in the Philippines for less than half the price? Contact us now for inbound customer service and sales, outbound lead generation and appointment setting, or back office solutions and staffing.
———Watch AusPhil Outsourcing’s introduction video now.———
Work With a Professional Call Centre in the Phillippines
The package we offer is a complete turnkey solution, so there are no additional fees to pay.
What you will get for your money!
- Experienced call centre agents with excellent English speaking skills
- Your agents will work a 40h work week
- Working hours are on Australian time
- All your call costs are inclusive to Australian landline numbers
- A dedicated Australian account manager
- Daily and weekly call reporting
- Dedicated Quality Assurance Officer to monitor quality of calls, sales and appointments
- Online CRM program for your agents to track leads and sales
- First class work environment for your agents
We Offer Much Needed Call Centre Solutions for Your Business
AusPhil Outsourcing Solutions was formed due to the increasing demand in offshore outsourcing solutions for Australian Businesses.
The Philippines was chosen due to the high level of English speaking University educated Filipinos and their neutral accents.
When you truly consider the benefits and when you add up all of the features we undeniably offer more value than our nearest competitor, India. This includes price, quality of service, uptime, support, management accessibility and flexibility.
India is typically the first and sometimes only country that comes to mind when a company begins to explore outsourcing. Now, however, the Philippines offshore outsourcing industry is an excellent option when you need call centre solutions and is now the #1 destination for offshore outsourcing.
So whether you need to outsource lead generation, appointment setting, inbound sales or customer service, or back office services, Ausphil Outsourcing can provide you with first class service and results at a cost effective and affordable price.