Outbound Telemarketing Service

• Sales Lead Generation. Let us create a customized lead list of your potential customers. Our agents can determine your prospects that are most likely to make a purchase by expertly penetrating a screen, probing and asking the suitable questions, and getting a decision maker on the phone.

• Appointment Setting. Our agents become your professional front-line sales force. The appointments they set the sole method to arrange a one-on-one meeting between your sales force and your clients. Their role is to convince your prospects of the benefits of your product and service. Once the prospect is informed, interested and qualified, our agents will set an appointment for your dedicated sales team to close the sale.

• Telesales. We can also take care of converting leads and actually closing the sale for you. Whether it needs one call or several follow-up ones, our dedicated agents can get the job done.

Inbound customer services

• Customer Care and Support. Our inbound call center agents will efficiently answer your customers’ questions about your products and services to ensure customer retention for a long time.

• Inquiries Handling. This round-the-clock service effectively and precisely answers calls to provide your customers with a thorough understanding of your products or services.

• Sales. Our agents are trained to identify opportunities for a sale, as well as take advantage of cross-selling and up-selling to increase your revenues.

• Order Taking. We are ready to take an assault of orders—accurately, quickly, and conscientiously—from your customers at any time of the day.