Outbound Services

• Sales Lead Generation. We can generate a lead list of your potential customers. Our agents will determine your prospects that are most likely to make a purchase by penetrating, probing and asking the suitable questions, and getting a decision maker on the phone.

• Appointment Setting. This is our specialty, Our agents become the life blood of your sales force. The appointments they set are fully qualified to your specifications to arrange one-on-one meeting between your sales force and your clients. Their role is to convince your prospects of the benefits of your product and service. The way we supply the appointments to you are fully flexible to suit your business.

• Telesales. We can also take care of converting leads and actually closing the sale for you. Whether it needs one call or several follow-up ones, our dedicated agents can get the job done.

Inbound Services

• Customer Care and Support. Our inbound call centre agents will efficiently answer your customers enquiries about your products and services to ensure customer retention.

• Inquiries Handling. We effectively and precisely answers calls to provide your customers with a thorough understanding of your services and products.

• Sales. Our agents are trained to identify opportunities for a sale, as well as take advantage of cross-selling and up-selling to increase your revenues.

• Order Taking. We are ready to take your orders—accurately, quickly, and conscientiously—from your customers at any time of the day.

Back Office Solutions

• Accounting and Bookkeeping. Our qualified staff can assist your business with accounting and bookkeeping requirements whether you are a small, large or corporate business
  

• Accounts Receivable and Payable s. Accounts receivable and payable s can be a very time consuming and expensive part of your business, we can manage your entire receivables and payble s saving you time and money.
  

• Payroll Processing. We can do weekly, fortnightly and monthly payroll calculations, including superannuation, workers compensation, PAYG withholding’s and health funds.
  

• IT/ Help Desk  Support. We offer technical support for your business’s IT needs so you can focus on your core business without having to worry about PC issues, internet and networking and software issues.