Clark Freeport Zone, Pampanga
Key responsibilities are as follows:
- You will be taking and making calls to customers, giving a very high standard of Customer Service at all times
- Research Potential leads and Identify Decision Makers
- Managing relationships with internal & external customers/stakeholders
- Answering customers’ questions by phone
- Entering customer information onto a computer/CRM
- Be coached and monitored by your Team Leader/Manager on a regular basis.
Job Type / Category
We are a BPO company with an operations center based in Clark.
Working hours are in the Morning Shift.
Full-time position with competitive salary package, with great Health benefits for our employees and their family and a fun, team-spirited environment.
Successful hires will be assigned at Unit 2 B1 Philexcel Business Park, Clark Freeport Zone.
Required Education, Skills, and Qualifications
- Excellent command of the English language, both written and oral.
- Confident in handling customer calls (BOTH INBOUND AND OUTBOUND).
- Great in system and tools navigation
- Experience in Lead Generation is an advantage
- Experience working in a BPO is an edge but not essential
- Must be competitive
– Must be a team player and must have a Positive “CAN DO” attitude
- Assertive, fast learner, KEEN to details and result oriented.
- Must be willing to learn handling objections
What we offer:
- PAID training
- Competitive Salary package
- 3 months regularization (or less)
- Health care card + 1 FREE dependent upon regularization
- Happy working environment