Why We Are The Experts
We only hire the best and most qualified staff for your company. All staff are university educated with a minimum of 2-year call centre experience and trained by our experienced call centre managers. So why continue paying such high costs when you can save more than 50% of your outgoings by partnering with a professional outsourcing company?
Our experts will help you with your Business
Our management team is made up of exceptional individuals who have a sturdy reputation with decades of experience in the international outsourcing and offshoring industry.
Craig Sloan is a Sales Manager at AusphilOutsourcing Inc. His 15 years experience in Business Process Outsourcing industry paved the way in making him an expert in this field. He has a wealth of knowledge in the industry as he has seen all sides.
He started out as a lead generation agent for a call centre in Brisbane, it was there where he developed his interest and passion for sales and he eventually became a Business Development Manager servicing leads. He also worked in different sales positions that included management of sales representatives as well as call centre agents both in Australia and the Philippines. His tenure and experience in the field gave him an understanding of exactly what both the client and the staff want to achieve and how to accomplish it.
Stephen joined AusPhil Outsourcing in 2009 as Call Centre Manager, responsible for day to day operations and Management of Training, and has been the company’s General Manager now since 2012.
Stephen brings to the company over 25 years in customer service management and sales experience. Stephen has helped AusPhil grow and expand over the last 5 years.
Prior to AusPhil Stephen spent 3 years working for a BPO company in Manila as floor supervisor for 11 months, Stephen was then promoted to Operations Manager, He handled several large US inbound customer service accounts, personally being responsible for over 100 staff.
Call us now to speak with your dedicated account manager
We offer call centre solutions for your business
AusPhil Outsourcing was formed due to the increasing demand in offshore outsourcing solutions for Australian businesses.
The Philippines was chosen due to the high level of English-speaking, university-educated Filipinos and their neutral accents.
When you truly consider the benefits and add up all of the features, the Philippines undeniably offer more value than our nearest competitor, India.
This includes price, quality of service, uptime, support, management accessibility and flexibility.
The benefits you can get