Inbound Customer Service
Customer Care & Support
To ensure customer retention, it’s important for a business to provide great customer service. Here at Ausphil, we can provide inbound call centre agents who are customer-focussed and will effectively answer calls to handle any enquiries of your customers about your products and services. They will also help provide your customers with a thorough understanding of your services and products.
In any kind of business, a sales team plays an important role in terms of business success. With a team of skilled sales agents, your business can easily attract new customers and your revenues will surely increase dramatically. Our sales agents are professionally trained to identify opportunities for a sale. They also know how to take advantage of cross-selling and upselling to make your business more profitable.
Order taking helps reinforce your customer base and increase your sales process. If you want to improve customer experience, outsourcing and hiring a team of experts will help make the job easier for you. Our agents have the much-needed skills to handle your customers’ requests. We’ll make sure that your customers’ orders are taken accurately, quickly and conscientiously at any time of the day.